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LIVERPOOL - £35,000 - £40,000

Bonus | Benefits | Pension | Perkbox



Position Summary

A Senior Application Support Engineer is responsible for the configuration, maintenance and overall support of the Linux estate with a smaller responsibility for our Windows estate. It will involve proactively monitoring and investigating issues ranging from within testing environments up to production machines. This role does require on-call/shift work on a rotation basis.


Key Responsibilities

  • Install, configure and maintain applications, services, servers and environments

  • Proactive analysis and pre-emptive incident reduction by means of monitoring/trend analysis

  • Development, deployment, tuning and upgrade of applications and services

  • Ensuring best practice security to maintain compliant status

  • Implementation of automation technologies to aid productivity

  • Utilising new products to give the best possible solution to issues

  • Supporting internal users and external parties/clients

  • Support/Mentor junior team members.

  • Work with Application Support Manager to improve support processes.



  • BSc in computer science (or relevant alternative) with 4 years commercial experience OR

6 years commercial experience within a similar role

  • Strong Unix/Linux skills. Preferred Debian

  • Strong DB experience. Preferred Postgres

  • Experience with some of: Bash, SQL, PHP, Ruby, Groovy, Node.JS. Beneficial Java/C++

  • Working knowledge of Apache/Nginx, HAProxy, Varnish.

  • Working knowledge of Nagios, Graphite, Grafana.

  • Experience of Log management/aggregation tools. Preferably Graylog/ElasticSeach

  • Previous use of Configuration Management tools. Preferably Chef.

  • Previous use of Continuous integration tools. Preferably Jenkins.

  • Source Repository Management e.g. Git/SVN.


Personal Attributes

  • Able to work within a team and independently

  • Ability to produce thorough work to a high standard irrespective of deadlines

  • Ability to work on/learn bespoke Systems

  • Eagerness to work in a dynamically changing environment and take on new challenges

  • Evidence of strong interpersonal skills and the ability to establish positive relationships with employees at all levels of the business.

  • Desire to learn about new technologies and trends within the industry



  • Experience of Virtualisation Technologies (VMware, HyperV, Citrix)

  • Experience of containerisation Technologies (Docker, LXC)

  • Experience in Networking (Cisco, F5)​

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